Troubleshooting and FAQ
Answers to the questions we get most, and what to do when something doesn't work.
Appmake stopped building
Building pauses when your plan credits and your prepaid balance are both used up. Add to your balance in Credits or turn on auto-refill, then press Continue in the chat.
My domain isn't live
- Check that the
A,CNAMEandTXTrecords match the values in Appmake exactly. - Remove old
AorAAAArecords for the same name. - If you use Cloudflare, set the records to DNS only.
- Records can take up to a day to spread. Appmake keeps checking.
A test keeps failing
Appmake tries to fix failing tests on its own. If it can't, it shows you the error and asks how to continue. Your live app keeps running the last version that passed. You can ask Appmake to explain the error in plain words.
Emails don't arrive
Check the spam folder first. To send from your own domain, verify the domain in Resend and add its DNS records. Until then, emails are sent from an Appmake address.
Frequently asked questions
| Question | Answer |
|---|---|
| Is there a free plan? | No. Plans are yearly, with a 60-day money-back guarantee. |
| Do I own the code? | Yes. Export it or sync it to GitHub at any time. |
| Can I use my own domain? | Yes, on every plan. |
| Can I cancel? | Yes. Your plan runs until the end of the year you paid for. Within 60 days you get your money back. |
| Which languages can I write in? | Any. Kalle by Appmake answers in the language you write in. |
Still stuck?
Ask Kalle by Appmake in the chat inside the app, or email [email protected]. Team and Enterprise customers get priority support.